Store Policies
Welcome to Euphoria Botanical's Store Policies page. Here, we outline important information regarding your shopping experience with us. Please review the following policies:
Business Hours: Our store operates during the following hours:
Monday to Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 9:00 PM
Saturday: 9:00 AM - 9:00 PM
Sunday: 12:00 PM - 5:00 PM
In-Store Purchases: We accept all major credit cards and cash payments. Please note that a cash discount may apply to in-store purchases.
Coupons and Discounts: Only one coupon may be used per transaction. We offer punch cards for select products, allowing you to earn rewards with your purchases.
Age Restrictions: Customers must be 18 years or older to purchase kratom or CBD non-smokeable products.
For smokeable products, customers must be 21 years or older.
Returns and Exchanges: Due to the consumable nature of our products, we do not accept returns or exchanges for opened or used items. However, we will provide replacements for damaged or defective products. Please refer to our Refund Policy for more information.
Product Safety: Our products are intended for adult use only. Please keep them out of reach of children and pets. FDA Disclaimer: Please note that our products have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. Consult with a healthcare professional before use.
Compliance: We adhere to all applicable compliance rules for the sale and shipment of kratom and CBD products.
Indemnification: By purchasing and using our products, you agree to indemnify Euphoria Botanical from any liability arising from the use or misuse of our products.
Contact Us: If you have any questions or concerns about our store policies, please don't hesitate to contact us. Our friendly staff is here to assist you during business hours.
Thank you for shopping with Euphoria Kratom! We appreciate your support and look forward to serving you.